{"page":{"id":"01K80E5254P6V923T95JQX5892","name":"PointFive","url":"https://status.pointfive.co/","updated_at":"2026-07-16T10:59:04Z"},"incidents":[{"id":"01KXN13B3FJ13AXZMH8TEFC2TQ","name":"SSO Login Issues","status":"resolved","created_at":"2026-07-16T08:36:10Z","updated_at":"2026-07-16T10:59:04Z","resolved_at":"2026-07-16T10:59:04Z","impact":"major","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01KXN98Z75V3BACFWKMZQTFJQK","body":"SSO Issue is now fully resolved","created_at":"2026-07-16T10:59:04Z","display_at":"2026-07-16T10:59:04Z","incident_id":"01KXN13B3FJ13AXZMH8TEFC2TQ","status":"resolved","updated_at":"2026-07-16T10:59:04Z"},{"id":"01KXN8CVH7WNN39STTNY9Z7XMM","body":"The issue seems to be resolved. We are monitoring closely until we receive an official update from WorkOS.","created_at":"2026-07-16T10:43:42Z","display_at":"2026-07-16T10:43:42Z","incident_id":"01KXN13B3FJ13AXZMH8TEFC2TQ","status":"monitoring","updated_at":"2026-07-16T10:43:42Z"},{"id":"01KXN22ZKQHK01Y3TTS1KW7042","body":"We have identified the issue affecting SSO authentication.\n\nUsers signing in with **Single Sign-On (SSO)** may be unable to log in due to an ongoing outage with our authentication provider, WorkOS. Passwordless login continues to function normally, and the platform remains fully operational for users who are already signed in.\n\nWe are actively monitoring the upstream incident and will provide updates as more information becomes available.\n\nYou can follow the WorkOS incident here: [WorkOS Status Page](https://status.workos.com/)","created_at":"2026-07-16T08:53:27Z","display_at":"2026-07-16T08:53:27Z","incident_id":"01KXN13B3FJ13AXZMH8TEFC2TQ","status":"identified","updated_at":"2026-07-16T08:53:27Z"},{"id":"01KXN13B3F4ABKB01MC5RJQW7S","body":"We are aware of an issue causing the platform to be unavailable for some or all users. Our team is actively investigating the cause and working to restore service.","created_at":"2026-07-16T08:36:11Z","display_at":"2026-07-16T08:36:10Z","incident_id":"01KXN13B3FJ13AXZMH8TEFC2TQ","status":"investigating","updated_at":"2026-07-16T08:36:11Z"}]},{"id":"01KFTWKCNM0RBQE7KD7KG038DB","name":"Opportunities List Display Issue","status":"resolved","created_at":"2026-01-25T15:33:15Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2026-01-25T15:42:24Z","impact":"major","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01KFTX451P4Z5C9Y5VJWP5P9E7","body":"The issue affecting the Opportunities list display has been resolved, and we’re now fully operational.","created_at":"2026-01-25T15:42:24Z","display_at":"2026-01-25T15:42:24Z","incident_id":"01KFTWKCNM0RBQE7KD7KG038DB","status":"resolved","updated_at":"2026-01-25T15:42:24Z"},{"id":"01KFTWKCNMM465CP1VQ93SCSCR","body":"We’re currently experiencing an issue affecting the Opportunities list display.","created_at":"2026-01-25T15:33:15Z","display_at":"2026-01-25T15:33:15Z","incident_id":"01KFTWKCNM0RBQE7KD7KG038DB","status":"investigating","updated_at":"2026-01-25T15:33:15Z"}]},{"id":"01KCKMX1MCGKBTT5M8S83R3A12","name":"Service Outage — System Currently Inaccessible","status":"resolved","created_at":"2025-12-16T13:16:56Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-12-16T15:30:17Z","impact":"major","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01KCKWH6T8NVKVPH4HCSSG1GRM","body":"The issue affecting system accessibility has been fully resolved. All services are now operating normally, and users should be able to access the platform without interruption.\nOur team identified the root cause and implemented a fix to prevent recurrence. We will continue monitoring the system to ensure stability.\nThank you for your patience and understanding during the downtime.","created_at":"2025-12-16T15:30:17Z","display_at":"2025-12-16T15:30:17Z","incident_id":"01KCKMX1MCGKBTT5M8S83R3A12","status":"resolved","updated_at":"2025-12-16T15:30:17Z"},{"id":"01KCKMX1MCC3AD3F83596FCCCM","body":"We are currently experiencing a service outage that is preventing access to the system. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.\n\nDuring this time, users may be unable to log in or interact with the platform. We will provide updates as soon as more information becomes available.\n\nThank you for your patience and understanding.","created_at":"2025-12-16T13:16:56Z","display_at":"2025-12-16T13:16:56Z","incident_id":"01KCKMX1MCGKBTT5M8S83R3A12","status":"investigating","updated_at":"2025-12-16T13:16:56Z"}]},{"id":"01KBPW18AJNVRRK1V4AA7AXYSK","name":"Platform authentication issues","status":"resolved","created_at":"2025-12-05T09:03:35Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-12-05T09:25:00Z","impact":"major","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01KBPY1XP0ZZW5PKM53TVPVRVX","body":"The incident has been resolved.","created_at":"2025-12-05T09:38:54Z","display_at":"2025-12-05T09:25:00Z","incident_id":"01KBPW18AJNVRRK1V4AA7AXYSK","status":"resolved","updated_at":"2025-12-05T09:39:06Z"},{"id":"01KBPWYXZNS031FY7X252Y4S7G","body":"A fix was deployed by the upstream vendor and system is back to normal. We will keep monitoring in order to verify this status persist.","created_at":"2025-12-05T09:19:48Z","display_at":"2025-12-05T09:19:48Z","incident_id":"01KBPW18AJNVRRK1V4AA7AXYSK","status":"monitoring","updated_at":"2025-12-05T09:19:48Z"},{"id":"01KBPW18AJ4FE2WBRPVGGQC124","body":"We have identified issues signing-in into the system due to an upstream vendor issue (https://www.cloudflarestatus.com). Users who are already sign-in are not affected. \n**API and data collection are still operational.**","created_at":"2025-12-05T09:03:35Z","display_at":"2025-12-05T08:57:00Z","incident_id":"01KBPW18AJNVRRK1V4AA7AXYSK","status":"identified","updated_at":"2025-12-05T09:04:09Z"}]},{"id":"01KABCECE52JD04HBFX31H40Y4","name":"Issues connecting to the Platform","status":"resolved","created_at":"2025-11-18T11:43:48Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-11-18T14:57:00Z","impact":"critical","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01KAC7VHP20W4HRS8CTARA25QF","body":"Cloudflare has reported that the issue has been resolved. Services are now functioning normally with no impact on our system","created_at":"2025-11-18T19:42:51Z","display_at":"2025-11-18T14:57:00Z","incident_id":"01KABCECE52JD04HBFX31H40Y4","status":"resolved","updated_at":"2025-11-18T19:43:13Z"},{"id":"01KABPDNBCGXSS1Y98QA53WK2V","body":"The issue persists due to the upstream Cloudflare incident. Connectivity is unstable and work only for some of the users, some ot the time.\nAPI and data collection remain operational.\n\n[Cloudflare's status page](https://www.cloudflarestatus.com/) for reference.","created_at":"2025-11-18T14:38:10Z","display_at":"2025-11-18T13:47:00Z","incident_id":"01KABCECE52JD04HBFX31H40Y4","status":"investigating","updated_at":"2025-11-18T21:44:37Z"},{"id":"01KABCECE5G3WY7R7Z1A7VPCPP","body":"We are experiencing issues with authentication into the system due to an upstream vendor issue. API and data collection are still operational ","created_at":"2025-11-18T11:43:48Z","display_at":"2025-11-18T11:34:00Z","incident_id":"01KABCECE52JD04HBFX31H40Y4","status":"investigating","updated_at":"2025-11-18T19:48:47Z"}]},{"id":"01K97M3PYQ3Z0BQ25YMWQ7SDWT","name":"Platform Performance Degradation on Opportunities Page","status":"resolved","created_at":"2025-11-04T14:25:07Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-11-04T15:16:18Z","impact":"minor","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01K97Q1DG86X19X7YERR514F4B","body":"The issue has been resolved.","created_at":"2025-11-04T15:16:18Z","display_at":"2025-11-04T15:16:18Z","incident_id":"01K97M3PYQ3Z0BQ25YMWQ7SDWT","status":"resolved","updated_at":"2025-11-04T15:16:18Z"},{"id":"01K97NFST3J4QD7WAZZSSMVW3J","body":"We have identified the cause of the performance issue affecting the Opportunities page and are implementing a fix.\n\nThank you for your patience. We'll share another update once the fix is deployed and verified.","created_at":"2025-11-04T14:49:12Z","display_at":"2025-11-04T14:49:12Z","incident_id":"01K97M3PYQ3Z0BQ25YMWQ7SDWT","status":"identified","updated_at":"2025-11-04T14:49:12Z"},{"id":"01K97M3PYQB4DRVNFN38NX8Y27","body":"We are experiencing slower loading on the Opportunities page. You may notice delays when opening or navigating it.\n\nWe are investigating the cause and working to restore normal performance.","created_at":"2025-11-04T14:25:07Z","display_at":"2025-11-04T14:25:07Z","incident_id":"01K97M3PYQ3Z0BQ25YMWQ7SDWT","status":"investigating","updated_at":"2025-11-04T14:25:07Z"}]},{"id":"01K83NH92264GVC11B7520QQG1","name":"Performance Degradation","status":"resolved","created_at":"2025-10-21T15:17:21Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-10-21T16:45:45Z","impact":"minor","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01K83TK5EVNCY029VF7CT6QB2K","body":"Platform services have returned to normal and are now fully operational. \n\nWe will continue to monitor to ensure ongoing stability.","created_at":"2025-10-21T16:45:45Z","display_at":"2025-10-21T16:45:45Z","incident_id":"01K83NH92264GVC11B7520QQG1","status":"resolved","updated_at":"2025-10-21T16:45:45Z"},{"id":"01K83T414RZ3N953SSBQ74TSKR","body":"We have identified the cause of the performance degradation and implemented a mitigation.\nSystem performance has returned to normal levels, and we are closely monitoring to ensure continued stability","created_at":"2025-10-21T16:37:29Z","display_at":"2025-10-21T16:37:29Z","incident_id":"01K83NH92264GVC11B7520QQG1","status":"monitoring","updated_at":"2025-10-21T16:37:29Z"},{"id":"01K83NH922SS5YCGW2MG1XXX7F","body":"We are currently experiencing performance degradation in our platform, we're investigating and provide an update soon.","created_at":"2025-10-21T15:17:21Z","display_at":"2025-10-21T15:17:21Z","incident_id":"01K83NH92264GVC11B7520QQG1","status":"investigating","updated_at":"2025-10-21T15:17:21Z"}]},{"id":"01K80Z7MVSMY06K6P905NDEKT4","name":"Performance degradation in Data Explorer, Analytics and Anomalies","status":"resolved","created_at":"2025-10-20T14:09:07Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-10-20T21:18:00Z","impact":"minor","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01K82PAEPJM5NHZ90J7TFAS5Q6","body":"Upstream provider resolved its issues, the platform is now back to regular service.","created_at":"2025-10-21T06:11:51Z","display_at":"2025-10-20T21:18:00Z","incident_id":"01K80Z7MVSMY06K6P905NDEKT4","status":"resolved","updated_at":"2025-10-21T06:13:30Z"},{"id":"01K80Z7MVSS1KKYNDYG1NCX1YD","body":"Due to Snowflake outage (https://status.snowflake.com) the Data Explorer and Analytics modules may experience performance degradation. Additionally, there must be latency in Anomalies creation. \nWe are monitoring and will update once the issue resolved.","created_at":"2025-10-20T14:09:07Z","display_at":"2025-10-20T09:45:00Z","incident_id":"01K80Z7MVSMY06K6P905NDEKT4","status":"monitoring","updated_at":"2025-10-20T16:42:50Z"}]},{"id":"01K80F1FFYY9A6H1Q9QRG9R24Z","name":"Connectivity issues across accounts and devices due to an AWS outage","status":"resolved","created_at":"2025-10-20T09:26:08Z","updated_at":"2026-03-11T17:48:28Z","resolved_at":"2025-10-20T09:45:18Z","impact":"major","page_id":"01K80E5254P6V923T95JQX5892","incident_updates":[{"id":"01K80G4JGEVR10899NCDRH4Z23","body":"Platform is operational, the affected by upstream provider restored it's service.","created_at":"2025-10-20T09:45:18Z","display_at":"2025-10-20T09:45:18Z","incident_id":"01K80F1FFYY9A6H1Q9QRG9R24Z","status":"resolved","updated_at":"2025-10-20T20:14:57Z"},{"id":"01K80FX3D5Q74ZXA4KV2RNQZNR","body":"Our team has identified that the root cause of the issue is one of our upstream providers, and they are working to resume regular service usage. \nWe will continue to provide updates on their progress.","created_at":"2025-10-20T09:41:13Z","display_at":"2025-10-20T07:52:00Z","incident_id":"01K80F1FFYY9A6H1Q9QRG9R24Z","status":"identified","updated_at":"2025-10-21T06:22:45Z"},{"id":"01K80F1FFY7YB1QH7GHD5ES57K","body":"We are currently investigating reports of connectivity issues across the platform, which are caused by an AWS outage per \u003chttps://health.aws.amazon.com/health/status\u003e. Our team is working to resolve this promptly.\nPublic API is working as usual.","created_at":"2025-10-20T09:26:08Z","display_at":"2025-10-20T07:12:00Z","incident_id":"01K80F1FFYY9A6H1Q9QRG9R24Z","status":"investigating","updated_at":"2025-10-21T06:22:48Z"}]}]}