Issues connecting to the Platform

Resolved·Full outage

Cloudflare has reported that the issue has been resolved. Services are now functioning normally with no impact on our system

Tue, Nov 18, 2025, 09:57 AM

(1 year ago)

Affected components

Nov 18, 2025, 06:34 AM

09:57 AM

Platform

Data Explorer

Analytics

Updates

Resolved

Cloudflare has reported that the issue has been resolved. Services are now functioning normally with no impact on our system

Tue, Nov 18, 2025, 09:57 AM

Investigating

The issue persists due to the upstream Cloudflare incident. Connectivity is unstable and work only for some of the users, some ot the time.
API and data collection remain operational.

Cloudflare's status page for reference.

Tue, Nov 18, 2025, 08:47 AM(1 hour earlier)

Investigating

We are experiencing issues with authentication into the system due to an upstream vendor issue. API and data collection are still operational

Tue, Nov 18, 2025, 06:34 AM(2 hours earlier)